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BPO Business process outsourcing

 

Business process outsourcing (BPO) involves using third-party providers or subcontractors to perform certain parts of business operations. BPO Business process outsourcing occurs when a company outsources an entire business function to another company to handle it. For example, companies can outsource marketing, payroll, human resources (HR), customer service, and supply chain management functions. BPO started in major manufacturing industries to support supply chain management. Today, BPO covers all types of industries, including service companies. BPO is considered “offshore outsourcing” if the provider or subcontractor is located in another country. For example, in the case of customer support.

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